For inquiries by email.
Depending on the content of your inquiry, we may contact you by phone or post rather than email.
Also, please understand that we may not be able to answer all inquiries.
We may not be able to meet the specified response date or an "urgent" request.
For inquiries received on Saturdays, Sundays, national holidays, year-end and New Year holidays, and spring and summer holidays,
we respond from the next business day onward.